ICON have years of valuable experience in understanding how both independent and retail chains need to communicate and be connected to each other. We understand that retailers have some unique communications needs which help them add value to their customer experience.

The difference between a sale made and a sale missed can be down to responsive customer service or a proactive operations.With a communication solution customised for your business your staff will have the tools they need to instantly answer customer calls, fore fill orders, manage inventory and monitor security.